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Hello Cs-support-us via uae1,
Thank you for contacting FMS Pay! A ticket has been created with the ticket ID 43106 and subject "MAILGUARD REJECT NOTICE: Please re-route your support request."
Most questions we receive from clients, vendors, and RC Case Managers about FMS Pay policies, procedures, purchase requests and invoice requirements can be found on our website. Please be sure to review the resources available on our Knowledge Base.
www.myfmspay.com
SDP SPARK INVOICE PLATFORM - NEW 03/2026:
We’re excited to share an update that will make reviewing and approving invoices in your Self-Determination Program (SDP) easier and more transparent.
FMS Pay has partnered with SDP Spark — a secure online platform designed specifically for California’s Self-Determination Program. Going forward, invoices from your service providers will begin to be sent to you through SDP Spark so that you can review and
approve them before they are processed. Your vendors will need to enroll in the SDP Spark platform over the coming weeks. We are here to support you, please attend one of our weekly support sessions!
https://myfmspay.zohodesk.com/portal/en/kb/articles/fms-pay-weekly-info
More information on the SDP Spark platform and vendor enrollment process can be found here:
TIMELY BILLING ALERT:
Please be aware, some Regional Centers are now denying claims older than 90 days. Please be sure your vendors are promptly invoicing at least monthly. The older the claim, the less likely it is to be paid.
DDS INVOICING DIRECTIVE IS IN EFFECT!! ALL INVOICES MUST SATISFY DDS REQUIREMENTS TO BE ELIGIBLE FOR PAYMENT - NO EXCEPTIONS.
We look forward to touching base soon!
Be sure to visit us on the web at
www.myfmspay.com where you can find frequently used forms and resources.
Warm Regards,
FMS Pay LLC. |
