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We have received your support request
Case number 00170491 has been created for you. If you have any additional information to provide on this case please reply to this email.
As part of our commitment to excellence, we aim to respond to all member inquiries as quickly as possible. Due to high volumes, our standard response time for member inquiries is up to 7 business days. Please note that our business days are Sunday to Thursday, from 9:00 AM to 04:00 PM [GMT +4]. If you contact us outside of these hours, on weekends, or on holidays, we will address your inquiry on the next business days, in the order which they were received.
The Middle East office will be closed from May 26th to May 29th for Eid Adha holiday and will remain closed through the weekend. We will resume normal operating hours on June 1, 2026.
While we strive for quick resolutions, some inquiries may require additional research or collaboration. Rest assured, we are dedicated to providing comprehensive and accurate responses to all our valued members.
Our most frequently asked questions can be found on our FAQ PAGE.
If you are a ICMA candidate and require a switch to a new exam window, please complete this form.
Have a wonderful day and thank you again for your support of IMA.
by "IMA Member Support" <noreply@imanet.org> - 12:26 - 22 Jun 2026
Follow-Ups
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Re: We have received your support request REMOVE REMOVE REMOVE
REMOVE REMOVE REMOVE
On 6/22/26 9:09 AM, IMA Member Support wrote:
Thank you for contacting IMA, this is an automated message.
Case number 00170491 has been created for you. If you have any additional information to provide on this case please reply to this email.
As part of our commitment to excellence, we aim to respond to all member inquiries as quickly as possible. Due to high volumes, our standard response time for member inquiries is up to 7 business days. Please note that our business days are Sunday to Thursday, from 9:00 AM to 04:00 PM [GMT +4]. If you contact us outside of these hours, on weekends, or on holidays, we will address your inquiry on the next business days, in the order which they were received.
The Middle East office will be closed from May 26th to May 29th for Eid Adha holiday and will remain closed through the weekend. We will resume normal operating hours on June 1, 2026.
While we strive for quick resolutions, some inquiries may require additional research or collaboration. Rest assured, we are dedicated to providing comprehensive and accurate responses to all our valued members.
Our most frequently asked questions can be found on our FAQ PAGE.
If you are a ICMA candidate and require a switch to a new exam window, please complete this form.
Have a wonderful day and thank you again for your support of IMA.
by "John Joseph" <johnjk@ceferts.com> - 11:42 - 27 Jul 2026 -
Re: We have received your support request
i did not contact IMAOn Mon, Jun 22, 2026 at 10:25 AM IMA Member Support <noreply@imanet.org> wrote:Thank you for contacting IMA, this is an automated message.
Case number 00170491 has been created for you. If you have any additional information to provide on this case please reply to this email.
As part of our commitment to excellence, we aim to respond to all member inquiries as quickly as possible. Due to high volumes, our standard response time for member inquiries is up to 7 business days. Please note that our business days are Sunday to Thursday, from 9:00 AM to 04:00 PM [GMT +4]. If you contact us outside of these hours, on weekends, or on holidays, we will address your inquiry on the next business days, in the order which they were received.
The Middle East office will be closed from May 26th to May 29th for Eid Adha holiday and will remain closed through the weekend. We will resume normal operating hours on June 1, 2026.
While we strive for quick resolutions, some inquiries may require additional research or collaboration. Rest assured, we are dedicated to providing comprehensive and accurate responses to all our valued members.
Our most frequently asked questions can be found on our FAQ PAGE.
If you are a ICMA candidate and require a switch to a new exam window, please complete this form.
Have a wonderful day and thank you again for your support of IMA.
by "Justice ." <justice@fishinglakems.ca> - 11:58 - 25 Jun 2026 -
Re: We have received your support request
Necesito se cancele la suscripción anual desde ahora; pues no lo voy a utilizar y se reembolse el costo que pague:Jorge Villaseñor Magallón
Jurídico
55553850-3280 
jvillasenor@g21.com.mx 
Este mensaje y/o el o los documentos adjuntos al mismo son de carácter informativo, para uso exclusivo de la persona física o moral a quien va dirigido, y puede contener información privilegiada y confidencial. Si usted no es el destinatario del mismo, se le notifica por este medio que está estrictamente prohibida la divulgación, copia o cualquier tipo de uso de la información que contiene. Si usted recibió esta transmisión por error, favor de contactar al remitente y destruir totalmente el mensaje. Si la información contenida en este correo contraviene y/o se opone a otra intercambiada entre el remitente y destinatario, prevalecerá la que se encuentre debidamente documentada y firmada por las partes involucradas. Todas las opiniones contenidas en este mail son responsabilidad del autor del mensaje y no necesariamente coinciden con las de IMPRESIONES AÉREAS, S.A. de C.V., en adelante G21 COMUNICACIÓN , y/o sus empresas subsidiarias.
En cumplimiento a lo previsto en la Ley Federal de Protección de Datos Personales en Posesión de Particulares, G21 COMUNICACIÓN pone a disposición el Aviso de Privacidad de mérito, a todos sus clientes, proveedores, socios comerciales, distribuidores y en general, a cualquier persona física o moral de quien(es) ha recibido y/o podría recibir datos personales.
Para el efecto, el Aviso de Privacidad antes aludido puede ser visualizado y revisado en los siguientes sitios: www.g21.com.mx; www.emprendedor.com; www.mexicodesconocido.com.mx; www.altonivel.com.mx; www.nupciasmagazine.com; www.cinepremiere.com.mx
El lun, 22 jun 2026 a las 10:25, IMA Member Support (<noreply@imanet.org>) escribió:Thank you for contacting IMA, this is an automated message.
Case number 00170491 has been created for you. If you have any additional information to provide on this case please reply to this email.
As part of our commitment to excellence, we aim to respond to all member inquiries as quickly as possible. Due to high volumes, our standard response time for member inquiries is up to 7 business days. Please note that our business days are Sunday to Thursday, from 9:00 AM to 04:00 PM [GMT +4]. If you contact us outside of these hours, on weekends, or on holidays, we will address your inquiry on the next business days, in the order which they were received.
The Middle East office will be closed from May 26th to May 29th for Eid Adha holiday and will remain closed through the weekend. We will resume normal operating hours on June 1, 2026.
While we strive for quick resolutions, some inquiries may require additional research or collaboration. Rest assured, we are dedicated to providing comprehensive and accurate responses to all our valued members.
Our most frequently asked questions can be found on our FAQ PAGE.
If you are a ICMA candidate and require a switch to a new exam window, please complete this form.
Have a wonderful day and thank you again for your support of IMA.
by "Jorge Villaseñor Magallon" <jvillasenor@g21.com.mx> - 01:09 - 23 Jun 2026
Reference
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Please re-route your support request.
Please re-route your support request.
You are receiving this email because you have reached out to an unmonitored support email address directly or you have reopened a dated ticket that has been resolved for an extended period without any response. Our team is unable to support an inquiry without a ticket originating from the Customer Success Hub or reopen a dated interaction, as our security processes require up-to-date account authentication. To initiate a new conversation with our support team, please submit a new request through your Customer Success Hub.
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Select “Can’t login or don’t have an account?” on the Customer Success Hub login page to receive login assistance. *Note that tickets filed via this method will only be able to receive help with login issues.Your Customer Success Hub has lots of unique features available to you, including:
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Replies sent to this email will go to an unmonitored inbox and not be responded to. You must submit a ticket via your Customer Success Hub to contact our Support team.
by "'Qualtrics Support' via uae1" <uae1@appmindset.shop> - 12:08 - 22 Jun 2026 -