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Re: Re: Your Customer Support Request-Edcetera 5034345

Woof! Meow! Hello!

Thank you for contacting Pets Plus Us!

Upon reviewing the account, unfortunately the inquiry provided from this email address is not listed on the account. Due to this, I am not able to discuss any policy information or assist you with your inquiry at this time. If you could please have the policyholder contact us from the email address associated with the account, we would be happy to provide further assistance. Alternatively, you may contact our office at 1-800-364-8422 to speak with an Advisor. We are available Monday- Friday 8am-8pm EST.

We have transitioned to our new online portal platform - Pet Cloud. Here, you can submit claims, check claim statuses, and update your account information. Visit mypetcloud.ca to login today.

Thank you and Paws Up!



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Markie Savard
Insurance Agent | Pets Plus Us
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710 Dorval Drive, Suite 400
Oakville, Ontario L6K 3V7

Phone: 1-800-364-8422
Fax: 1-800-267-9036
Web: petsplusus.com

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{#HS:3283847370-1643833#}
On Wed, Apr 8, 2026 at 9:09 AM EDT, Gear4music Customer Services <info@gear4music.com> wrote:
Good afternoon,

​Please note that the email you are repeatedly forwarding is not our email address and is not in any way associated with us. We do not have this email address anywhere on our system, so we will not be able to change this.

We recommend you contact the Edcetera team in relation to this as they appear to be the ones contacting you rather than ourselves.

We apologise for any confusion.

Kind regards,

Ali / Sales and Customer Services

Gear4music Ltd / 0330 365 4444
Kettlestring Lane, Clifton Moor, York, YO30 4XF
www.gear4music.com
Our full terms and conditions can be viewed here: http://www.gear4music.com/terms-and-conditions
Our FAQ section can be viewed here: http://www.gear4music.com/frequently-asked-questions

5034345:850425
CONFIDENTIALITY NOTICE: This email message and all attachments may contain proprietary and confidential information intended solely for the use of the addressee(s). If you are not the intended recipient, you may not read, copy, distribute or otherwise use this message or its attachments. If you received this message in error, please notify the sender by email and delete all copies of the message immediately.


por "Pets Plus Us" <info@petsplusus.com> - 01:57 - 9 abr 2026