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Re:[#1438008#]Unsubscribe
Dear customer,
This letter confirms the receipt of your request for cancellation regarding the EZVIZ Cloudplay Service.
To cancel Cloud subscription, if the camera is still under your EZVIZ account, you could cancel Cloud Subscription on your own by going to camera settings > Cloud Storage > Subscription Management > Cancel Subscription.
Also, please note that when the subscription is canceled:
1. There is no refund/pro-rated dates
2. The recording plan will expire at the end of the subscription period
However, if you are unable to cancel by yourself, with respect to providing the cancellation service, we would like to ask for the following information to better assist you on this:
- the 9-digit SN of your EZVIZ camera
- the email address you used to subscribe Cloud Storage or receive CloudPlay receipt
- a screenshot of the subscription confirmation email
- apply reason
*If your request pertains to a different matter or if you seek to cancel or refund an order for EZVIZ devices purchased from our official website, please furnish additional information to assist us in addressing your query effectively.
Looking forward to your response.
Best regards,
Ilse
EZVIZ Tech Team
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por "'appfeedback@ezviz.com' via uae1" <uae1@appmindset.shop> - 12:30 - 13 abr 2026
Seguimientos
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Query # 00837542 has been received.
Dear appfeedback@ezviz.com' via uae1,
This is an auto generated message, please do not reply.
Thank you for contacting the Dubai International Financial Centre Authority.
Your request has been received and a reference #00837542: "Re:[#1438008#]Unsubscribe" has been created notifying the relevant department. They will take the appropriate action and respond back to you.
Should you require further assistance or clarifications you may speak to one of our client services agent by calling +971 4 362 22 22.
For job applications, you may send your application directly to difca.recruitment@difc.ae
Thank you,
DIFC Authority
por "DIFC Authority" <noreply.portal@difc.ae> - 12:46 - 13 abr 2026