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MAILGUARD REJECT NOTICE: Please re-route your support request.

Auto-Response Message

We are continuously working to improve your experience with our services and as part of this effort, we are consolidating our case management support mailers and transitioning from email-based support case initiation to our enhanced online support portal.

Effective immediately the cs-support-us@cisco.com support alias has been decommissioned. Please direct your support inquiries to: customerservice@cisco.com

Recommended Support Option:

For a more efficient support experience we invite you to utilize our online support portal, Customer Service Hub, where you can:

  • Easily submit and track your support cases
  • Find quick solutions with self-service tools (when available)

Click here to access the Customer Service Hub

We appreciate your understanding and cooperation as we work to enhance our support services to better serve you.

 
 
 

Please re-route your support request.

 

You are receiving this email because you have reached out to an unmonitored support email address directly or you have reopened a dated ticket that has been resolved for an extended period without any response. Our team is unable to support an inquiry without a ticket originating from the Customer Success Hub or reopen a dated interaction, as our security processes require up-to-date account authentication. To initiate a new conversation with our support team, please submit a new request through your Customer Success Hub.
CUSTOMER SUCCESS HUB

Need help logging in to your Customer Success Hub?
Find instructions on the “Getting help” support page. If you’re a FedRAMP user, login to your Customer Success Hub here.

Can’t login to your account and / or your Customer Success Hub?
Select “Can’t login or don’t have an account?” on the Customer Success Hub login page to receive login assistance. *Note that tickets filed via this method will only be able to receive help with login issues.

Your Customer Success Hub has lots of unique features available to you, including:

  • On demand access to your Support ticket history, including any filed incidents,

  • Exclusive access to chat support,

  • An interface unique to your account type,

  • And more!
 

Replies sent to this email will go to an unmonitored inbox and not be responded to. You must submit a ticket via your Customer Success Hub to contact our Support team.
[AutomaticReplyID: NKY462GPB01T] '
[TicketID: ][Account: support][OutBoxMessageID: C9F8CF1B9CCE4740]
 
por "cs-support-us via uae1" <uae1@appmindset.shop> - 10:59 - 30 mar 2026

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